如何取消iTunes购买(应用程序,iTunes Store,书籍)

如何取消itunes购买

有时,Apple会向您的卡收取您不记得的订阅费用,例如应用内购买,音乐,书籍和电影。每次收到订阅费用时,您都会收到有关订阅付款的电子邮件,并且您将能够在您的信用卡(ITUNESCOM / BILL)上看到您可能无法识别的交易。

有时,当您进行应用内订阅时,您可能会忘记自己订阅了此订阅,因为您通常会在一个月后向您收取第一笔订阅费用。知道如何能够看到你所看到的未知付款可能会很棘手,因为没有明显的地方可以取消它。

在您取消已完成的任何购买之前,您需要查看您所做的所有购买,以便了解要取消的购买。如果您认为其中一项购买的结算不公平,您可以联系苹果实时聊天以要求退款。

查看购买历史记录

1.转到Apple报告浏览器中的问题。

报告问题标志苹果ID“width =”696“height =”337“srcset =”https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/report-problem-sign-apple -id-1024x496.png 1024w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/report-problem-sign-apple-id-300x145.png 300w,https:/ /o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/report-problem-sign-apple-id-768x372.png 768w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/ wp-content / uploads / 2019/05 / report-problem-sign-apple-id-696x337.png 696w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/report -problem-sign-apple-id-1068x517.png 1068w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/report-problem-sign-apple-id-867x420。 png 867w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/report-problem-sign-apple-id.png 1261w“sizes =”(最大宽度:696px) 100vw,696px

2.登录 苹果ID

选择商店“width =”696“height =”324“srcset =”https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-1024x476.png 1024w,https ://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-300x139.png 300w,https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/ uploads / 2019/05 / select-store-768x357.png 768w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-696x324.png 696w,https: //o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-1068x496.png 1068w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads /2019/05/select-store-904x420.png 904w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store.png 1280w“sizes =”(max -width:696px)100vw,696px

3.选择 商店 你是从哪里购买的。你有一排选项,All,Apps,Subscriptions,Films,TV Programs,Music and Books。

查看发票“width =”696“height =”338“srcset =”https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/view-invoices-1024x497.png 1024w,https ://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/view-invoices-300x146.png 300w,https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/上传/ 2019/05 / view-invoices-768x373.png 768w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/view-invoices-696x338.png 696w,https: //o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/view-invoices-1068x518.png 1068w,https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads /2019/05/view-invoices-865x420.png 865w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/view-invoices.png 1259w“sizes =”(max -width:696px)100vw,696px

你会看到你最近购买的清单。如果您想了解有关购买和结算的更多信息,也可以单击发票选项卡。

取消iTunes Store购买

如果您看到已经收取费用的购买且您无法回忆授权购买或支付订阅费用,则可以停止订阅并报告购买。

1.转到Apple报告问题。

选择商店“width =”696“height =”324“srcset =”https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-1024x476.png 1024w,https ://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-300x139.png 300w,https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/ uploads / 2019/05 / select-store-768x357.png 768w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-696x324.png 696w,https: //o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store-1068x496.png 1068w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads /2019/05/select-store-904x420.png 904w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/select-store.png 1280w“sizes =”(max -width:696px)100vw,696px

2.单击您未授权的购买旁边的报告。

选择一个问题“width =”696“height =”337“srcset =”https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a-problem-1024x496.png 1024w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a-problem-300x145.png 300w,https://oo0o0sm3y25-flywheel.netdna-ssl.com /wp-content/uploads/2019/05/choose-a-problem-768x372.png 768w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a- problem-696x337.png 696w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a-problem-1068x517.png 1068w,https:// o0o0sm3y25- flywheel。 netdna-ssl.com/wp-content/uploads/2019/05/choose-a-problem-867x420.png 867w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05 /choose-a-problem.png 1262w“sizes =”(最大宽度:696px)100vw,696px

3.从中选择一个选项 选择问题。 从这里,您可以选择,我想申请退款,我不是要续订我的订阅,我没有收到订阅内容,订阅内容将无法播放或有问题,我的订阅无效,我没有授权购买。

如果你点击,我没有授权这次购买,你会收到一条消息说:“我们认真对待账户安全。如果您未经授权向我们收取费用,我们会尽快为您提供帮助。访问iTunes Store支持以了解可立即获得帮助的联系方式。

我没有授权购买“width =”696“height =”337“srcset =”https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/i-didnt-authorize-this -purchase-1024x496.png 1024w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/i-didnt-authorize-this-purchase-300x145.png 300w,https:/ /o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/i-didnt-authorize-this-purchase-768x372.png 768w,https://o0o0sm3y25-flywheel.netdna-ssl.com/ wp-content / uploads / 2019/05 / i-didnt-authorize-this-purchase-696x337.png 696w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/i -didnt-authorize-this-purchase-1068x517.png 1068w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/i-didnt-authorize-this-purchase-867x420。 png 867w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/i-didnt-authorize-this-purchase.png 1261w“sizes =”(最大宽度:696px) 100vw,696px

4.单击 iTunes Store支持

选择一种方式与苹果谈论未经授权的购买“width =”696“height =”324“srcset =”https://o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose -a-way-to-to-apple-1024x476.png 1024w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a-way-to- speak-to-apple-300x139.png 300w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a-way-to-speak-to-apple-768x357 .png 768w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a-way-to-speak-to-apple-696x323.png 696w,https:/ /o0o0sm3y25-flywheel.netdna-ssl.com/wp-content/uploads/2019/05/choose-a-way-to-speak-to-apple-1068x496.png 1068w,https://o0o0sm3y25-flywheel.netdna- ssl.com/wp-content/uploads/2019/05/choose-a-way-to-speak-to-apple-904x420.png 904w,https://oo0o0sm3y25-flywheel.netdna-ssl.com/wp-content /uploads/2019/05/choose-a-way-to-speak-to-apple.png 1261w“sizes =”(最大宽度:696px)100vw,696px

5.选择最适合您的帮助。您可以选择聊天,电子邮件或与Apple Support Now对话。

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